Frequently Asked Questions
Answers for booking, OTP, ticket delivery, event entry, organizer onboarding, and account support questions.
FAQ type
Support guide
For everyone
Users + organizers
Content
Customizable
Search guidance
Start with common questions
This FAQ page uses production-safe placeholder answers. Final answers can be updated after the client confirms booking, payment, support, and organizer workflows.
Group 01
Booking Questions
How do users book tickets on Buizz?
Users can browse events, select ticket type, choose available date or time, enter required details, review the booking, and complete the booking flow.
Can users book multiple tickets?
Yes, the booking flow can support single or multiple ticket selection depending on event rules and ticket limits.
Can ticket prices change?
Ticket prices may depend on organizer settings, ticket category, discounts, availability, and final backend configuration.
Group 02
OTP & Login Questions
What should users do if OTP is not received?
Users should check their phone number or email, wait for a short time, and try again. Final OTP handling will depend on backend authentication integration.
Can login work with email and phone?
Yes, Buizz can support email, phone, OTP, and role-based login depending on final authentication requirements.
Is account security supported?
The frontend is prepared for secure account workflows, but production security should be handled with backend validation and proper authentication.
Group 03
Ticket Delivery & QR
How will users receive tickets?
Tickets can be shown on the success page, user ticket section, email, or notification system after backend integration.
Does Buizz support QR tickets?
Yes, Buizz frontend is prepared for QR-based ticket preview and organizer-side scanning workflows.
Can users view old tickets?
Yes, customer ticket history can display current and past tickets once connected with backend booking data.
Group 04
Event Entry Questions
How does event entry work?
Users can show their QR ticket at the venue. Organizers can scan and validate the ticket through the organizer panel.
What if the ticket QR does not scan?
The organizer or support team can verify the booking manually using booking details if backend validation supports it.
Can entry rules differ by event?
Yes, entry rules may depend on organizer instructions, venue policy, ticket category, and event type.
Group 05
Organizer Onboarding
Can organizers list events on Buizz?
Yes, organizers can use Buizz to create listings, manage bookings, track attendees, and use QR scanning workflows.
Can organizers manage attendees?
Yes, the organizer dashboard can support attendee lists, ticket status, QR validation, and basic analytics.
Does Buizz support admin approval?
Yes, the frontend structure supports admin approval flows for organizers, events, bookings, and platform operations.
Group 06
Account & Support
Can users update profile details?
Yes, customer profile pages can support editable user details after backend integration.
How can users contact support?
Users can contact support through the Contact Us page. The form can later connect with email, CRM, or support ticket APIs.
Can FAQ content be changed later?
Yes, this FAQ page uses production-safe placeholder content that can be customized after client approval.